How LII decisions are made

Every LII decision rests on evidence, independent assessment and a route to appeal.

At a glance

Governance BoardApproves LII's standards and any change to them.
Standards CommitteeManages the standards and oversees assessment decisions.
Independent assessorsJudge the evidence against the standard.
Quality reviewDecisions are checked before they are confirmed.
AppealsAny applicant can appeal a decision to a panel that took no part in it.

Governance Board

The Governance Board is LII's highest authority. It approves LII's standards and is the only body that can amend them. Final appeals are heard by its Chair.

Standards Committee

The Standards Committee manages LII's standards and their review. It oversees assessment and ratifies certification decisions before they are issued.

Independent assessment

Assessors are appointed against defined criteria and declare any conflict of interest before they see evidence. They have no commercial relationship with the people or organisations they assess.

Assessment is kept separate from LII's commercial activity. The fee never sets the level.

Quality review

Decisions are checked before they are confirmed, so that the same standard is applied consistently across assessors and over time.

Appeals and complaints

Every applicant can appeal a decision on the grounds set out in LII's policy, to a panel that took no part in the original decision. Complaints about any part of LII's service are handled under the same policy.

Read the Complaints and Appeals Policy

Leadership and people

The people who lead LII, lead its assessment, and advise it. Commercial and institutional leadership is kept separate from assessment decisions.

Leadership

Dr George Degazon

Owner and Principal, Leadership Impact Institute

Dr Degazon is an education, skills and workforce development leader with more than thirty years' experience in professional standards, qualifications, assessment and quality assurance across the Middle East, Europe and international markets. He holds an EdD in Teacher Education (Vocational) and an MBA in Educational Management, and was previously Regional Manager, City & Guilds — MENA & Europe. His work has covered national TVET strategy, occupational standards and assessment governance. At LII he leads institutional strategy, standards and governance, and takes no part in assessment decisions.

Dr James Alexander

Head of Assessment (LEM)

Dr Alexander leads assessment for LEM Organisational Accreditation. He is responsible for confirming eligibility and assessment scope, appointing assessors and quality reviewers, overseeing calibration so that the standard is applied consistently, and making accreditation decisions. The role is deliberately independent: he holds no sales, commercial or partnership role for any applicant, and his appointment does not depend on assessment outcomes or the number of awards made.

Advisers to LII

Senior professionals who advise LII on standards, assessment and the markets it serves. Advisers do not make assessment decisions.

Abdul Qadir Naeem

Adviser to LII

Pakistan

Abdul Qadir Naeem is Co-Founder of the Denning Institute of Technology and Entrepreneurship in Pakistan, where he leads strategy, institutional partnerships and national delivery across vocational, professional and higher education. He has built the operating structures that support multi-centre governance and partner delivery at scale, and brings experience in education system leadership, institutional operating models and cross-sector programme governance.

George Middleton

Adviser to LII

Bahrain

George Middleton has been based in the Gulf for nearly five decades, with a career spanning publishing, communications, vocational training and digital marketing. He founded Red House Marketing in 1991 and later established SOS Marketing, a digital marketing business in Bahrain. He brings first-hand experience of Gulf business leadership, private-sector dynamics and the communications landscape across the GCC.

Iyas Sabri

Adviser to LII

Jordan

Iyas Sabri has more than thirty years' experience in strategic planning, TVET reform and international consultancy. He has led over 300 projects and coached more than 3,000 leaders in over twenty countries, and has directed programmes with the EU, UNDP, USAID and UNIDO. His work spans leadership development, innovation ecosystems, public-private partnerships and venture building, grounded in applied strategy and workforce systems.

Rania El Ghoneimy

Adviser to LII

Egypt

Rania El Ghoneimy is Founder and CEO of E.L.F Consulting and the Qualifications Development Bank, an Egyptian awarding body that has worked in partnership with City & Guilds. She was previously a Senior Partner at LOGIC Management Consulting. She holds a business administration degree from the Université de Poitiers and an Executive Leadership Diploma from IMD Switzerland, and her experience spans qualifications development, standards design and organisational transformation across Egypt, the UAE and the wider region.

Standards and policies

The Standards hub lists the documents LII has published and those still to come.

Go to Standards and policies

Questions about how decisions are made?

Enquire