LII — Get in Touch

Contact
Leadership Impact
Institute

LII uses one public enquiry address, with each enquiry categorised and routed to the relevant team. Selecting the right category ensures your enquiry reaches the right person without delay.

2 Working day response
commitment

4 Enquiry
categories

International Primary operating
region

Choose Your Enquiry Type

Choose a category for guidance, then email LII directly or use the enquiry form below. Every enquiry is routed to the appropriate team.

One address for all enquiries enquiries@lii.institute

Certification Team

Individual Certification Enquiries

Level Consultations, application status, evidence requirements, assessment process questions, grade outcomes, certificate reissuance, and Digital Passport access. All candidate-facing queries.

Start an application

Employer Relations

Corporate & Employer Enquiries

Credential verification, bulk assessment agreements, Employer Recognition Programme, Verified Employer status, workforce certification planning, and API verification integration for HR platforms.

Employer services

Accreditation Office

Programme & Organisational Accreditation

LII Programme Recognition applications, LEM Organisational Accreditation enquiries, Recognised Accreditation Body (RAB) appointments, and reassessment cycle queries for accredited institutions.

Accreditation overview

National Partnerships

National & Regional Partnership Enquiries

Country-level licensing agreements, national assessment delivery partnerships, government ministry engagements, regional expansion proposals, and Leadership Impact Network (LIN) affiliate applications.

Partnership information

2 Working day
response target

LII commits to a two working day response on all enquiries submitted through the categories above. Complex accreditation or partnership enquiries may require additional time for a substantive reply; in these cases an acknowledgement will be sent within two working days confirming receipt and expected response timeline. LII does not operate a call centre. All communication is handled in writing to ensure accuracy and traceability.

Send an Enquiry

Use this form for any LII enquiry. Select the closest category to help route your message, then describe your question. You will receive a response within two working days.

Full name *

Email address *

Organisation name

Country *

Enquiry type *

Subject *

Message *

How did you hear about LII?

Where LII Operates

Dubai, United Arab Emirates

LII's principal operations, Certification Directorate, and Assessor Panel are based in Dubai, UAE. LII operates internationally from its UAE base, serving candidates and organisations across multiple regions.

LII does not operate a walk-in office. All engagement is conducted remotely or at agreed professional venues, by appointment.

Region

Middle East & MENA

LII serves candidates and organisations across the UAE, wider GCC, and the broader MENA region. Regional partnerships support in-country assessment delivery where volumes warrant dedicated resource.

International

Global Credential Portability

LII credentials are designed for international portability. Candidates and employers anywhere in the world may apply for certification or verification through the standard LII process. Country-specific licensing arrangements exist where national volumes support them.