LII — Get in Touch
LII operates four dedicated contact channels, each routed to the relevant team. Using the correct channel ensures your enquiry reaches the right person without delay.
Each address is monitored by the responsible team. Enquiries sent to the correct channel receive a directed, informed response. If you are unsure which channel to use, submit a general enquiry using the form below.
Level Consultations, application status, evidence requirements, assessment process questions, grade outcomes, certificate reissuance, and Digital Passport access. All candidate-facing queries.
certifications@lii.institute Start an applicationCredential verification, bulk assessment agreements, Employer Recognition Programme, Verified Employer status, workforce certification planning, and API verification integration for HR platforms.
employers@lii.institute Employer servicesLIA Programme Recognition applications, LEM Organisational Accreditation enquiries, Recognised Accreditation Body (RAB) appointments, and reassessment cycle queries for accredited institutions.
accreditation@lii.institute Accreditation overviewCountry-level licensing agreements, national assessment delivery partnerships, government ministry engagements, regional expansion proposals, and Leadership Impact Network (LIN) affiliate applications.
national@lii.institute Partnership informationLII commits to a two working day response on all enquiries submitted through the channels above. Complex accreditation or partnership enquiries may require additional time for a substantive reply; in these cases an acknowledgement will be sent within two working days confirming receipt and expected response timeline. LII does not operate a call centre. All communication is handled in writing to ensure accuracy and traceability.
Use this form if your enquiry does not fit one of the four channels above, or if you are unsure which team to contact. Select the closest enquiry category and describe your question. You will receive a response within two working days.
LII's principal operations, Certification Directorate, and Assessor Panel are based in Dubai, UAE. LII operates internationally from its UAE base, serving candidates and organisations across multiple regions.
LII does not operate a walk-in office. All engagement is conducted remotely or at agreed professional venues, by appointment.
LII serves candidates and organisations across the UAE, wider GCC, and the broader MENA region. Regional partnerships support in-country assessment delivery where volumes warrant dedicated resource.
National partnership enquiries: national@lii.institute
LII credentials are designed for international portability. Candidates and employers anywhere in the world may apply for certification or verification through the standard LII process. Country-specific licensing arrangements exist where national volumes support them.
International partnership enquiries: national@lii.institute